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What exactly is a Facilitated Workshop?
Facilitated Workshops are group work sessions that bring different stakeholders together to solve a specific problem. They’re an extremely effective tool for filtering out competing tasks and work-life distractions and focusing on a single issue to rapidly find solutions. Workshops are not webinars, seminars or other educational workshops in themselves. They are not lead by a sage on the stage. Released from this extra burden Facilitators can focus purely on the process. The expertise, both knowledge and skills, for solving the problems and finding solutions are already within the clients team. The facilitators job is to be an independent third party trusted to plan the workshop just like any other project manager and guide the participants through a cooperative and collaborative process. A facilitator is therefore a process expert & user guide who helps groups to collaborate more effectively using skills, techniques, and tools to: 1. Design and plan efficient, time-boxed meetings and workshops. 2. Engage the group in activities and exercises which help to generate ideas and solutions. 3. Manage conflict and tricky group dynamics. 4. Build consensus and get the group aligned on a particular direction. 5. Help teams turn ideas and decisions into actions and outcomes.
How Does a Facilitated Workshop Work?
Sometimes, group dynamics and office politics get in the way. Sometimes, there are so many different voices and opinions to consider that finding a solution seems impossible. Facilitated Workshops are a results-driven approach to solving pressing issues that is hard to beat. A Facilitated Workshop is a structured, guided approach to collaboration that, when led by a trained facilitator, ensures all voices are heard and encourages active participation from everyone. There are in fact three levels or layers for effective group work. The Three C’s of Group work are: 1. Cooperation: Different projects but Helping each 2. Coordination: Same project but different tasks 3. Collaboration: Same project and working together (or, together alone). In order to foster a culture of cooperation and collaboration, Facilitated Workshops are based on a few essential principles: 1. Democratic voting 2. Working Together Alone 3. Inclusiveness 4. Visual Representation 5. Anonymity (of Ideas & voting) 6. Pre-emptive Circular Discussion Removal 7. Facilitator Neutrality 8. Mutual Aid & Respect through equality & egality Workshop Facilitation fosters a collaborative group work and management process that is also entirely consistent with the culture of a Cooperative business organization.
Why and when would you need a Workshop Facilitator?
Ten reasons for hiring a Workshop Facilitator 1. You’re lacking a clear process. 2. You want to ensure participation and contribution from everybody in the group. 3. You want to eliminate bias from the process. 4. You’re out of ideas and hitting a wall. 5. You’re struggling to reach consensus and alignment. 6. Group dynamics are turbulent and/or delicate. 7. You want to break away from circular discussions and move towards action. 8. You want to foster full team ownership. 9. You’re planning a high-stakes meeting or workshop whose outcome is critical. 10. You don’t have the in-house expertise to plan and lead a workshop.
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What kind of projects & problems would a facilitated workshop be useful for?
A few key examples to consider...
Meeting Management & Project Kick-off Workshops
Managing meetings appropriately is essential to promoting an inclusive workplace culture. Everybody should feel empowered to contribute—not just a select few political militants or other ambitious and head-strong extroverts. There are many potential pitfalls such as: Faulty Group Dynamics; Group Think; Politics; and, disparate objectives and expectations. Given that diverse organizations tend to out perform less diverse competitors, the key requirements & objectives are: 1. Team alignment 2. Actionable Next steps This process starts with an agenda set collaboratively.
Strategy Workshops & Leadership Retreats / Team Building
A strategy workshop is a dedicated forum away from day-to-day operations to focus solely on business strategy, be it: Make or buy; Takeover, Acquisition or Merge; Organic growth or paid promotion etc. Key Objectives & Deliverables for the workshop will include: 1. Action items that turn strategic initiatives and ideas into implementable tasks. 2. A proposed timeline with objective milestones. 3. Clearly defined success metrics. 4. Outline next steps and other action points. The team will likely include department heads, project managers, data analysts, SMEs and other key stakeholders depending on the level and goal of the workshop.
Marketing & Sales Workshops
Social media is one of the most important aspects of a brand’s digital presence. With so many different channels and moving parts to consider, it can be a nightmare to coordinate. Yet, in order to be an informed and solid social media strategy, it needs to be a truly collaborative effort. There are numerous ways in which a workshop can ramp up your content and workflows. For example: 1. To generate fresh topics and content ideas 2. To devise a social media calendar 3. To define or improve certain workflows, authoring and authorization processes. 4. To develop an overarching social media strategy 5. To create a social media branding and style guide. 6. To define success metrics for different types of social media content. 7. To run competitor analysis No doubt you can think of some more ideas, can you?
Product & Ux Design Workshops
A Product / Ux Design Workshop is an active, interactive collaborative process focused on a specific goal or outcome and, designed to create, validate or invalidate an idea very quickly. The standard model is a four day schedule: Day 1: Map & Sketch (Full Team) Day 2: Decide & Storyboard (Full Team) Day 3: Prototype Day 4: Test There are several types of possible workshops depending on the objectives, for example: 1. Explore and understand specific problems and challenges 2. Generate ideas and problem-solve - Solve problems and test new ideas in a focused and measurable way 3. Kickstart and obtain initial validation for product design work to maximize the chances of creating something people want. 4. The Design Sprint gives teams a shortcut to learning. Instead of waiting to launch a minimal product to understand if an idea is good, you’ll get clear data from a realistic prototype. 5. Develop user empathy 6. Prioritize and plan what the team should focus on next 7. Develop a UX strategy 8. Gather feedback and critique 9. Review and improve team processes.
Innovation & Brainstorming Workshops
Innovation & Brainstorming Workshops tend to be bite-sized micro-workshops. Just one or two well selected exercises may be enough to get the show on the road. The duration can vary but, they may be less than an hour or two, which makes them more of a workout rather than a workshop. Whilst onsite face to face workshops are usually better, location may make these micro-workshops more amenable to online sessions. The general process is the same however.
Problem Framing & Action Board Workshops
A Problem Framing Workshop is for when your business problem is not clearly articulated. For example: 1. You do not yet understand your customers and their needs. 2. Your leadership team is stuck in endless meetings. 3. Traditional approaches don’t work anymore. 4. When you want to discover new opportunities. 5. There is no alignment between stakeholders on what to do next. To deal with these we may need to: Contextualize the problem; Justify the business need; better understand the customer; create clearly defined problem statement. In so doing, we may derive a range of benefits, such as: well-defined objectives and tasks; reduced risks; eradicate politics from decision-making; get stakeholder buy in and alignment; Highlight knowledge gaps.
Why work with us?
Collaboration without tears, learning without frontiers. It's Mind SeTs!
Cooperation & Collaboration with Benefits: 1. Qualified Coaches and Vocational Teachers/Lecturers with compatible skill SeTs and expert knowledge of higher-Education processes and teaching. 2. Training & work experience as IT project managers/leaders useful for planning workshops and dealing with technical topics such as Ux design. 3. Higher-education qualifications and work experience in business studies and management from finance and accounting to organization structure and processes, including entrepreneurship. 4. We have a wealth of work-life related training and self-studies from Social Media Marketing and Management to Psychology (Criminology, NLP & Sports Psychology etc.). 5. Being new to Workshop Facilitation as a profession, we are still developing our credentials and are therefore cheaper than most others in the business, for the time being. We are independent SME's that bring a wealth of subject matter expertise and work experience to bear at the table as well as the workshop process itself. We will collaborate with you to design, plan and implement workshops tailored to your specific needs. And, by collaborating with us, we all gain and yet you have little or nothing to lose by giving it a try.